Returns & Exchanges
At Just Strong, we want you to feel empowered and confident in your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your fitness apparel doesn't provide the perfect fit for your training, we are here to make the process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in resalable condition during transit.
- 3.Ship the Items
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.